Privacy Policy maee44 — Your Data, Our Responsibility

Maee44 ("we", "our platform") is fully committed to protecting the personal information of our members and users. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal data when you use the maee44.app website and related services.

This policy applies to all users of the maee44 platform, including website visitors, registered members, and any individual who interacts with our services via the website or mobile app. By accessing or using the maee44 platform, you agree to the collection and use of information as described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions maee44. In the event of any conflict between the two documents, this Privacy Policy shall prevail for matters relating to personal data.

To provide a safe, efficient, and personalized service, maee44 collects several categories of information from our users:

Personal Identification Information:

• Full name as it appears on your official identification document.
• National identification number (MyKad) or passport number.
• Date of birth and gender.
• Nationality and country of residence.

Contact Information:

• Active registered email address.
• Valid mobile phone number.
• Current residential address.

Financial Information:

• Bank account number linked to your maee44 account for withdrawal purposes.
• E-wallet information (Touch 'n Go, Boost, GrabPay) used for deposits or withdrawals.
• Transaction records — deposits, withdrawals, and wagering.

Technical and Usage Information:

• IP address, browser type, and device operating system.
• Access log data including dates, times, and pages visited.
• Cookie data and session identifiers.
• Geolocation information (for legal compliance purposes).

Maee44 uses collected personal data solely for lawful and necessary purposes to operate our platform safely and effectively. The following are the primary purposes for which your data is used:

We do not use your data to make automated decisions that significantly affect you without human intervention, except where required by law or for fraud prevention purposes.

Maee44 does not sell, rent, or disclose members' personal information to third parties for their own marketing purposes. However, in the course of operating the platform, we may share your data with the following parties under specific circumstances:

• Payment service providers: Payment gateways, banks, and e-wallet providers used to process your financial transactions. They are bound by strict confidentiality agreements.
• Gaming service providers: Game developers supplying content on the maee44 platform may receive minimal, anonymized session data for technical purposes.
• Analytics services: Third-party analytics tools that help us understand platform usage patterns for continuous improvement.
• Legal authorities: Law enforcement agencies, regulatory bodies, or courts when required by law or a valid court order.
• AML/KYC partners: Approved identity verification and anti-money laundering compliance service providers.

Maee44 uses cookies and similar tracking technologies to enhance user experience, understand usage patterns, and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how users interact with the platform — which pages are visited most, where technical errors occur, and so on. Data is collected anonymously.
• Functional Cookies: Remembering your preferences such as display language, theme or other settings to make your experience more comfortable.
• Analytics Cookies: Used to analyse traffic and usage patterns for the purpose of continuous platform improvement.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the maee44 platform.

Your personal data security is maee44's top priority. We implement a comprehensive set of technical and organisational security measures to protect your information from unauthorised access, alteration, disclosure or destruction.

Key security measures we implement include:

• Data encryption in transit: All communication between your device and our servers is secured by TLS 1.3 protocol with 256-bit SSL encryption.
• Data encryption at rest: Sensitive data is stored in encrypted format using AES-256 standards.
• Role-based access control (RBAC): Only staff with specific authorisation may access members' personal data, and every access is recorded in an audit log.
• Two-factor authentication (2FA): Available to all member accounts as an additional layer of security.
• 24/7 security monitoring: Our intrusion detection system (IDS) and security team monitor for suspicious activity around the clock.
• Regular security testing: Security audits and penetration testing are conducted regularly by qualified independent parties.

While we take all reasonable steps to protect your data, no digital system is entirely risk-free. In the event of a serious data breach, we will notify affected members within a reasonable timeframe in accordance with legal requirements.

Maee44 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The following are our data retention period guidelines:

• Active account information: Retained for the duration that your maee44 account remains active.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysian financial and tax legal requirements.
• KYC Documents: Retained for a minimum of 5 years after account closure, in line with anti-money laundering legal requirements.
• Customer support communication logs: Retained for 2 years for reference and service quality purposes.
• Technical and security logs: Retained for 12 months for security audit purposes.

Once the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to your identity.

As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal information held by maee44:

To submit any request relating to the rights above, please contact our privacy team by email at [email protected]. We will process your request within 30 business days.

The maee44 platform is intended strictly for users aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.

If we discover that personal data of a minor has been collected without the knowledge or consent of a parent or guardian, we will take immediate steps to delete that information and close the associated account.

Maee44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The "Updated" date at the top of this document will always reflect the latest version.

For changes that are significant and material, we will notify members via in-platform notifications or registered email at least 14 days before the changes take effect. Continued use of the maee44 platform after the effective date constitutes acceptance of the amended policy.

We encourage you to review this page regularly to stay informed about how we protect your information. If you disagree with any changes, you have the right to close your account and stop using the platform.